Shipping Detail

Shipping Information: Fast and Reliable Delivery via TCS with Cash on Delivery Option

At Samara Slush, we prioritize providing a seamless and convenient shopping experience for our customers. That’s why we have partnered with TCS, a trusted courier service, to ensure fast and reliable delivery of your orders. Here’s what you need to know about our shipping process and the added convenience of Cash on Delivery (COD) payment option:

  1. Order Processing: As soon as you place an order on our website, our dedicated team initiates the processing of your request. We carefully pack your organic products to ensure their freshness and quality.
  2. Expedited Shipping: We understand the excitement of receiving your order promptly. Through our partnership with TCS, we guarantee that your package will be shipped within 24 to 48 hours after payment confirmation.
  3. Estimated Delivery Time: TCS is committed to delivering your package within 3 business days from the date of shipment. Please note that actual delivery times may vary based on your location and any unforeseen circumstances that may affect the courier’s operations. Rest assured, we do our best to ensure timely delivery.
  4. Tracking Your Order: To keep you informed about your shipment’s progress, we provide a tracking number as soon as your order is dispatched. You can use this number to track your package directly on the TCS website or through their mobile app. We want you to stay informed every step of the way.
  5. Cash on Delivery (COD) Option: In addition to providing efficient shipping, we understand that payment preferences vary among customers. That’s why we offer Cash on Delivery (COD) as a convenient payment option. With COD, you can pay for your order in cash when it is delivered to your doorstep. This allows you to inspect the products and ensure your satisfaction before making the payment.
  6. Secure Packaging: We take utmost care in packaging your products to ensure they arrive in perfect condition. Fragile items are securely protected with appropriate cushioning materials, and liquids are sealed tightly to prevent any leakage during transit. If you receive a damaged package, please contact us immediately, and we will address the issue promptly.
  7. Delivery Partners: Our partnership with TCS enables us to offer nationwide coverage, delivering to both urban and remote areas across the country. TCS has established a reputation for its reliable and efficient services, making them an ideal choice for shipping your Samara Slush products.

We strive to provide exceptional customer service, and timely shipping, along with the convenience of Cash on Delivery, is a part of our commitment to you. If you have any further questions or need assistance regarding our shipping process or payment options, please don’t hesitate to reach out to our customer support team. We are here to ensure your satisfaction at every stage of your shopping journey.

Happy shopping with Samara Slush!

Note: Shipping times, policies, and Cash on Delivery availability are subject to change. Please refer to our website or contact our customer support team for the most up-to-date information.

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